AI will impact the Human Resources function in many ways.
On the positive side
For example, ChatGPT takes the pressure off early adopter HR staff by picking up some of the more mundane day-to-day tasks. ChatGPT is trained with extensive data sets and generates very human-like responses to requests and tasks. AI will write job descriptions, answer standard employee questions, and develop contracts and policies. Therefore, there will be more time for HR staff to focus on bigger issues.
On the negative side
The rise of AI is another challenge for hiring managers. If you’re hiring someone based on a well-written resume, you may have more concerns than the typical embellishments. One of the most pressing concerns is the ability of AI to craft convincing cover letters and resumes. So convincing that it could be difficult for hiring managers to distinguish between genuine and not-so-genuine candidates.
Enhanced candidate resumes
Resume-based hiring needs to prepare for some surprises. AI is astonishingly more advanced than you think, and its human-like writing can make it indistinguishable from the ‘real thing.’ This evolution of technology is inevitable, but those responsible for hiring must be aware and take steps to make informed decisions. One very effective way is to ensure the resume is only one piece of the overall hiring puzzle and to use other technologies, like behavioural assessment tools, to truly identify a candidate’s qualifications and potential fit for the role.
Measure what matters
Look beyond the resume to develop a comprehensive understanding of a person’s skills, knowledge, and aptitude. Shine a light on strengths and weaknesses and discover hidden talents. If you are responsible for hiring, consider options to help you find candidates that are the right fit for the job, the team, and the manager.
Allenvision offers a range of tools and services to help employers identify the best candidates for the role and ensure they are a good fit for the organization. Our assessment process uses behavioural-based competency assessments to evaluate candidates. We customize the platform to suit the needs of your organization and the specific role. Moreover, it assesses candidates at all levels, from entry-level to executive. Thus, you gain a built-in tool for succession planning.
A recent study in radiology showed that 13 expert radiologists were better than AI at reading X-rays. However, a radiologist using AI performs as well as the 13 experts. Humans working with AI produce the best results. As AI will impact the human resources function, it is best if you embrace the change and gain the benefits and use it in conjunction with your HR team.